Immersive Marketing on Metaverse: Development of Metrics for Performance Analysis and Security-Related Challenges

Immersive Marketing on Metaverse: Development of Metrics for Performance Analysis and Security-Related Challenges

Copyright: © 2023 |Pages: 23
DOI: 10.4018/978-1-6684-8958-1.ch013
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Abstract

Measuring immersive marketing experiences in the metaverse is a new area of study and it includes a wide range of algorithms to make better assessments and predictions. Any algorithm or metrics to measure the effectiveness of metaverse marketing will require a large amount of data, and then comes the challenge of data security and privacy. This study primarily aims at providing a framework for measuring the effectiveness of metaverse marketing considering the key drivers of virtual-commerce experiences and the metrics like engagement rates, conversion rates, customer acquisition costs, and the privacy and security-related changes in metaverse data analytics.
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Research Questions

The broad research questions under this study pertaining to metrics of immersive marketing experience are:

  • What are the most effective metrics for measuring the success of immersive marketing experiences, and how do they differ from traditional marketing metrics?

  • How do engagement metrics for immersive marketing experiences compare to engagement metrics for traditional marketing campaigns, and what factors contribute to differences in engagement rates?

  • How do immersive marketing experiences impact brand recall, and what factors contribute to differences in brand recall rates between immersive and traditional marketing campaigns?

  • How can user feedback be effectively incorporated into the evaluation of immersive marketing experiences, and what insights can be gained from user feedback that can inform future campaigns?

  • What are the key drivers of conversion rates for immersive marketing experiences, and how do these differ from traditional marketing campaigns?

  • What is the relationship between the time spent engaging with an immersive marketing experience and the level of brand awareness, and how can this relationship be leveraged to optimize future campaigns?

  • How can cost per engagement be effectively used to evaluate the ROI of immersive marketing campaigns, and what factors should be considered when calculating the cost per engagement?

  • How can immersive marketing experiences be optimized to maximize engagement rates, brand recall, and conversion rates, and what role do metrics play in this optimization process?

Key Terms in this Chapter

Metaverse: It is a virtual universe or interconnected network of digital spaces where people can interact with each other and computer-generated environments in real-time.

Brand Awareness: It is a measure of how well consumers can identify and recall a brand, its logo, products, or other distinctive elements associated with a brand.

Performance Analysis: Is an ongoing and iterative process that enables organizations and individuals to measure progress, make data-driven decisions, and drive performance improvements.

Brand Recall: Brand recall is an essential metric in assessing how well the brand has made an impression on consumers and how easily it comes to their mind when they consider a particular product or service category.

Conversion Rate: It is a key metric used in digital marketing and e-commerce to measure the effectiveness of a marketing campaign. It is the percentage of customers, or prospects who take a desired action or complete a specific goal within a predetermined period.

Immersive Marketing: It is a marketing approach that aims to create highly interactive and engaging experiences for consumers.

Engagement Metrics: Engagement metrics provide valuable insights into user behavior and help businesses assess the effectiveness of their content, marketing campaigns, and user experience.

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