What is IS

This chapter aims to study the role of information technology in public sector organizations. There is little evidence that success in implementing IT reforms leads to more rapid and inclusive economics. The public sector is considered to be a set of organizations with the mission to serve citizens. Furthermore, this chapter is going to come up with the answer to an essential question: should information technology rely on stable functions of the public sector? The chapter focuses on the new advanced technology adopted by many public sectors like artificial intelligence analytics, blockchain, the internet of things, and cloud computing and virtualization.