Studying Tourism During the COVID-19 Pandemic: Digital Platforms and Methodological Problems of Tourist-Centricity

Studying Tourism During the COVID-19 Pandemic: Digital Platforms and Methodological Problems of Tourist-Centricity

DOI: 10.4018/978-1-6684-6919-4.ch010
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Abstract

Over the recent decades, some scholars have alerted to the methodological limitations of tourist-centricity, which means the obsession with surveying tourists as the only source of vital information for applied research. Under some conditions, interviewees are of paramount importance to unpack some issues but to some extent, the obtained outcomes are not contradictory has been placed as the first point of entry in a hot debate among academicians. Interviews as well as other techniques have been widely used in the tourism field to understand travelers' behavior and preferences. The recent Covid-19 outbreak not only interrogated the methodological discrepancies of tourism research but also posed the following dilemma: how to study tourism in a world without tourists?
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Introduction

Doubtless, the COVID-19 pandemic not only ground global trade but also the tourism industry to an unparalleled halt (Baber 2020; Korstanje 2021). The disposed of restrictive measures adopted by governments to contain the virus dissemination, which included the closure of borders and airspaces, lockdowns as well as strictest travel bans, harmed seriously the industry (Papas 2021; Barbosa et al 2021; Korstanje 2020). Although the literature in this direction abounds, the main goals of this book chapter are not oriented to discussing (or describing) the negative effects of COVID-19 on tourism, but also in the epistemology of tourism, which means the set of beliefs, notions, and ideas revolving around how to investigate tourism precisely in a world without tourists. As Wen (2021) et al put it, COVID-19 triggered a socio-economic crisis that transformed radically the ways of seeing tourists, tourism as well as travel behaviour. In the mid of this mayhem, scholars should rethink not only new innovative methods but in interdisciplinary methods to change the object of study in the constellations of tourism research. Although interdisciplinary research is engulfed in many disciplines, in tourism and hospitality, it faces no fewer barriers. Interdisciplinary research is strongly suggested to integrate produced knowledge in times of crisis or uncertainty as well as for finding innovative solutions to the challenges posed to the industry in a post-COVID-19 context. No less true seems to be that a systematic review of the published works reveals two important aspects of the pandemic. At a closer look, in a post covid, 19 pandemic tourism research mutates towards new forms and shapes. Secondly, a whole portion of the literature, which saw the light of publicity in recent months, focuses strictly on the economic effects of COVID-19 in the tourism and hospitality industries (Casado-Aranda, Sanchez-Fernandez & Bastidas-Manzano, 2021). However, there are no systematic approaches that tackle the problem of tourism methodologies after the pandemic. As Korstanje & George (2021; 2022) eloquently observe, the COVID-19 outbreak originally reported in Wuhan China, rapidly expanded to the entire planet. Tourism and modern transport means disseminated the virus over the question of months. This affected seriously not only the tourism industry but also the pathways tourism research has historically taken. Tourist-centricity, a term originally coined by A. Franklin, speaks to us of an obsession to interview tourists as the only valid source of information for applied research. The crisis accelerated by the virus exposed one of the main limitations of tourism research, displacing tourists to a peripheral position. Given the problem in these terms, the main point in this discussion is associated with the fact professional fieldworkers were hand-tied to study tourism in a world without tourists.

Key Terms in this Chapter

Digital Ethnography: It is a subtype of ethnography mainly based on digital platforms or the internet.

COVID-19: A new virus outbreak originally reported in Wuhan China, that in months became one of the worse pandemics the world witnessed.

Tourism: It is a commercial activity and industry determined by travels and displacement following leisure goals.

Vaccine Tourism: It can be understood as a new niche of consumers moved to be vaccinated at the visited destination.

Tourism Research: This is a comprised set of theories, investigations, and techniques deployed to study tourism as the main object.

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