Smart Healthcare System, Digital Health and Telemedicine, Management and Emergencies: Patient Emergency Application (PES) E-Governance Applications

Smart Healthcare System, Digital Health and Telemedicine, Management and Emergencies: Patient Emergency Application (PES) E-Governance Applications

A. Merlin Mancy, A. V. Senthil Kumar, Rohaya Latip, G. Jagadamba, Prasun Chakrabarti, Priyanka Sharma, Ismail Bin Musirin, Meenakshi Sharma, B. G. Kanchan
Copyright: © 2024 |Pages: 28
DOI: 10.4018/979-8-3693-1722-8.ch008
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Abstract

In our world, the large number of sick people with various diseases is very feared, and when there is no help at the right time and in the right form, we lose people. An Android app called Patient Emergency App (PEA) bridges the gap between patients and hospitals. This application offers a soothing system controlled by the patient based on the patient's location. In this Patient Emergency App, the server will locate the sick person when the patient needs help using Google Maps and retrieve the person's information from the database, which is stored by the hospital employees along with patient details. Based on this data, the system will send a reassuring message to the facility while also informing the hospital, relatives, and doctor via text message and email. This application mainly focuses on pregnant women, old people, and extremely sick people.
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Below is a summary of the key points that pertain to the topic covered in this section, as well as an introduction to emergency systems, their purposes, and the concerns they have. It also carry out research on modern systems and technology in this area, as well as work and solutions connected to emergencies.

Problems With the Phone System

Discuss the numerous emergency call pipeline problems in this section and explain how they affect the system by becoming difficult or leading to inefficiency. When an operator tries to locate the answers to the most frequent queries, like “What service is required?” the issues with call systems start. “Where are you phoning from?” and “What kind of emergency do you have?”. Since emergency unit responses are prioritized based on these values, the location and nature of the situation will have a significant impact on how they are handled. For instance, a patient with a chronic disease would be given precedence above a patient in agony for emergency treatment. In order to possibly save lives, prompt and accurate answers to the aforementioned questions are essential.

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