International Tourism and Hospitality in the Digital Age

International Tourism and Hospitality in the Digital Age

Suresh Kumar (University Shimla, India), Mohinder Chand Dhiman (Kurukshetra University, India) and Ashish Dahiya (Central University of Haryana, India)
Indexed In: SCOPUS
Release Date: April, 2015|Copyright: © 2015 |Pages: 326
ISBN13: 9781466682689|ISBN10: 146668268X|EISBN13: 9781466682696|DOI: 10.4018/978-1-4666-8268-9


Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attract visitors and maintain a distinct edge in a highly competitive market.

International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. Highlighting comparative research that explores the cross-cultural contexts and societal implications of tourism, this book is an essential resource for professionals, researchers, academics, and students interested in a contemporary approach to promoting, managing, and maximizing profitability of leisure and recreation services.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Cultural Impacts of Tourism
  • Destination Management Approaches
  • E-Tourism and Hospitality
  • Food and Restaurant Industries
  • Human Resource Management
  • Property Management and the Hotel Industry
  • Sustainable tourism development

Reviews and Testimonials

Tourism has grown to become a highly competitive and lucrative part of many countries’ economies. This book was designed to give professionals, researchers, academics and students an edge in understanding how to promote and manage recreational services in a way that maximizes profitability. The diverse group of contributors from a range of different backgrounds address topics such as the cultural impact of tourism, E-tourism, restaurant industries and human resource management.

– ProtoView Book Abstracts (formerly Book News, Inc.)

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Suresh Kumar is Dean & Professor at School of Management, Bahra University Shimla (Waknaghat), Himachal Pradesh. Dr. Suresh Kumar has retired as professor from The Himachal Pradesh University Business School, H.P. University Shimla, India. He is the chief editor of the International Journal of Hospitality and Tourism Systems and serves on the editorial boards of numerous international & national journals of management, commerce and tourism. With an experience of 38 years in academics, management and administration, Professor Suresh has supervised more than 50 PhD and M.Phill students. He has more than 100 research papers to his credit and authored four books. He has completed 10 research projects and accomplished many research works for government and other agencies. Professor Suresh has served at various responsible positions like Dean Students Welfare, Dean Planning & Teachers Affairs, Chief Warden and many more positions at Himachal Pradesh University Shimla. He is a member of various organisations both social and academic at national and international level. He has been in expert committees of UGC/AICTE and other apex bodies of Government.
Mohinder Chand Dhiman is currently a Professor in Tourism & Hotel Management at Kurukshetra University – Kurukshetra. Prof. Dhiman’s teaching interests have been in Travel Agency Management, HRM in Hospitality and Tourism, Hospitality Finance & Accounting, and Hospitality Strategic Management. As a part of his research program, he has published more than 80 research papers and authored / co-authored six books in Tourism and Hospitality. He has supervised more than 20 PhD and M.Phill scholars. He has developed / designed various courses in tourism& hospitality at university level. He has been in expert committees of universities and other government institutions. Presently, he is the editor of International Journal of Hospitality and Tourism Systems. Prof. Dhiman is serving as Editorial Board member of many international and national journals. He is also General Secretary of Indian Hospitality Congress (IHC).
Ashish Dahiya is an Associate Professor in Institute of Hotel & Tourism Management, Maharshi Dayanand University – Rohtak, Haryana, India. He also serves as Jt. secretary to Indian Hospitality Congress. Besides being the founder editor of India’s First Hospitality Journal - JOHAR : Journal of Hospitality Application & Research he also serves as a Managing Editor of Journal of Tourism – An International Journal. He is also Associate Editor of International Journal of Hospitality & Tourism Systems and serves on International Board of Various International and National Journals of Hospitality & Tourism. Dahiya has been founder member of Department of Hotel Management & Catering Technology BIT Mesra Ranchi India and Pre Opening member of Hotel & Tourism Management at BIT International Centre UAE. He has served as an Associate Professor at Centre for Mountain Tourism & Hospitality studies, HNB Garhwal Central University – Srinagar Garhwal- Uttarakhand India. Owing two books to his credit he has published various research appears on Hospitality & Tourism. He has organised various national conferences, seminars and workshops. His name also features in Asia Pacific Who’s Who. He has been associated with Oberoi Hotels & Resorts, Taj Hotels Palaces & Resorts, Indian Tourism Development Corporation in Industry.