Big developments, instability and changes were characteristics of the world that led to the creation of the VUCA concept, defined as a world volatile, uncertain, complex and ambiguous.
Published in Chapter:
Beyond Economics: Focusing on the Well-Being of Organizations
Susana Dias (Instituto Universitário de Lisboa, Portugal) and
Sílvia Luís (Universidade Lusófona de Humanidades e Tecnologias de Lisboa, Portugal)
Copyright: © 2023
|Pages: 21
DOI: 10.4018/978-1-6684-4181-7.ch001
Abstract
With the increasing debate about the sustainability of our actions and the importance of a people-centered development approach, the role of employees has become an emerging topic of high relevance. A study was conducted through interviews with stakeholders. The analyses of the six interviews identified four categories of themes, such as: I) Reasons for the extensive use of economic-financial metrics; II) Shift from the extensive use of economic-financial metrics to complementarity with other metrics; III) Position of companies regarding the measurement of well-being; and IV) Feasibility of applying well-being indices to the business environment. The extensive use of economic-financial metrics is related to knowledge, utility, composition, culture, and time. Shifting is possible with training/education, politics, investigation, entrepreneurship, society, and economic theory. The company's position depends on legislation, indicators, marketing, availability, and external pressure. Finally, standardization and composition are associated with the feasibility of applying well-being indices.