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What is Trust Management

Chapter 3
Handbook of Research on Managing and Influencing Consumer Behavior
It is also known as trustworthiness estimation, and high quality and reliable customer engagement management. It is about developing strategies for establishing trust through underlying information infrastructure for customer information filtering; and developing systems that can assist collection managers in i) assessing level of trust they should place on customer engagement, and ii) answering how-well like questions in collection management with degree of confidence.
Published in Chapter:
Customer Relationship Management as an Imperative for Academic Libraries: A Conceptual Model-121 E-Agent Framework
Amanda Xu (New York University, USA) and Sharon Q. Yang (Rider University, USA)
Copyright: © 2015 |Pages: 34
DOI: 10.4018/978-1-4666-6547-7.ch003
Abstract
This chapter proposes a conceptual model, the 121 e-Agent Framework, for Customer Relationship Management (CRM) in academic libraries. Linked data and Semantic Web are the core components of this model. The implementation of the Framework will enable the participating U.S. academic libraries to reach out to their user communities through systematic customer group identification, differentiation, and interaction. The main contributions of the chapter are 1) applying Semantic Web technologies for CRM in academic libraries using the 121 e-Agent Framework, 2) defining the relevance challenges of CRM for academic libraries, 3) adding trust management to the linked data layer with a touch of tagging, categorizing, query log analysis, and social ranking as part of the underlying structure for distributed customer data filtering on the Web in CRM applications, and 4) making the approach extensible to address the challenges of CRM in other fields.
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Chapter 22
Application Security for Mobile Devices
The representation and management of the expectation that an actor behaves dependably.
Published in Chapter: Application Security for Mobile Devices; From: Handbook of Research on Innovations in Systems and Software Engineering
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Chapter 27
Towards Efficient Trust Aware E-Marketplace Frameworks
Trust management can be conceptualized in two ways. First, as a process according to which an entity becomes trustworthy for other entities. Second, as a process that enables the assessment of the reliability of other entities, which in turn is exploited in order to automatically adapt its strategy and behaviour to different levels of cooperation and trust.
Published in Chapter: Towards Efficient Trust Aware E-Marketplace Frameworks; From: Encyclopedia of E-Business Development and Management in the Global Economy
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Chapter 29
Trust Management and Context-Driven Access Control
The collection, maintenance, and processing of the information required to make a trust relationship decision, to evaluate the criteria related to trust relationships, and to monitor and re-evaluate existing trust relationships. The term was first defined by Blaze et al. (1996) as a unified approach to specifying and interpreting security policies, credentials, and relationships in order to allow direct authorization of security-critical actions.
Published in Chapter: Trust Management and Context-Driven Access Control; From: Handbook of Research on Wireless Security
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Chapter 34
Taking Trust Management to the Next Level
A prediction of reliance based on what a party knows about the other party, to create a framework in which two unrelated parties may establish the trust sufficient to perform sensitive transactions. The processes that include making assessments and decisions regarding trust relationships are called trust management.
Published in Chapter: Taking Trust Management to the Next Level; From: Handbook of Research on P2P and Grid Systems for Service-Oriented Computing: Models, Methodologies and Applications
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Chapter 1
Rights Expression Languages
Management of trust, in terms of rights and capabilities, among the entities in a given DRM system.
Published in Chapter: Rights Expression Languages; From: Handbook of Research on Secure Multimedia Distribution
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Chapter 67
Building and Management of Trust in Networked Information Systems
A unified approach to specifying and interpreting security policies, credentials, and relationships; it allows direct authorization of security-critical actions. A trust-management system provides standard, general-purpose mechanisms for specifying application security policies and credentials. Trust-management credentials describe a specific delegation of trust and subsume the role of public key certificates; unlike traditional certificates, which bind keys to names, credentials can bind keys directly to the authorization to perform specific tasks.
Published in Chapter: Building and Management of Trust in Networked Information Systems; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 11
Trust in an Enterprise World: A Survey
A unified approach for specifying and interpreting security policies of a system, credentials of involved users and relationships among them.
Published in Chapter: Trust in an Enterprise World: A Survey; From: Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions
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Chapter 435
Trusted and Trustworthy Information Technology
Process by which symbolic representation of trust (certificates, keys, tickets) is detached from their origin, transmitted, processed and reasoned about.
Published in Chapter: Trusted and Trustworthy Information Technology; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 16
Tailoring Privacy-Aware Trustworthy Cooperating Smart Spaces for University Environments
The activity of collecting, encoding, analysing and presenting evidence relating to competence, honesty, security or dependability with the purpose of making assessments and decisions regarding trust relationships.
Published in Chapter: Tailoring Privacy-Aware Trustworthy Cooperating Smart Spaces for University Environments; From: Handbook of Research on Next Generation Mobile Communication Systems
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Chapter 33
Trust Calculation and Management in P2P and Grid Systems
The trust management phase differs from mechanism to mechanism. There are some trust mechanisms that re-calculate trust values based on past successful transactions between entities, while others re-calculate trust values based on the complaints an entity has gathered from past transactions. There are even trust mechanisms that re-calculate trust values based on the progression of time.
Published in Chapter: Trust Calculation and Management in P2P and Grid Systems; From: Handbook of Research on P2P and Grid Systems for Service-Oriented Computing: Models, Methodologies and Applications
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Chapter 15
Trust Management and User’s Trust Perception in e-Business
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