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What is Positive Organizational Behavior (POB)

Chapter 4
Organizational Behavior Challenges in the Tourism Industry
POB is defined as the study and application of positively-oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today’s workplace.
Published in Chapter:
Think Positive, Focus on Positive: How to Develop Psychological Capital in Tourism Businesses
Eda Ozgul Katlav (Nevsehir Haci Bektas Veli University, Turkey) and Nilufer Sahin Percin (Nevsehir Haci Bektas Veli University, Turkey)
Copyright: © 2020 |Pages: 17
DOI: 10.4018/978-1-7998-1474-0.ch004
Abstract
The concept of psychological capital (PsyCap) has attracted a great deal of interest from both academics and practitioners and has been linked to employee attitudes, behavior, and performance at different levels of analysis. Since tourism enterprises are service-intensive enterprises, it is important for employees to recognize and develop their positive aspects. In this chapter, positive organizational behavior, psychological capital, dimensions, and studies on tourism enterprises are discussed. In addition, the importance of psychological capital in tourism sector is mentioned.
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