What is Organization Performance

This chapter reviews literature on the role of social capital and intellectual capital in the economy, and their contribution to corporate social responsibility with a particular emphasis on their importance for corporations. The chapter relates social capital and intellectual capital to concepts such as trust and corporate culture; and discusses and proposes various metrics that capture them at the firm level, including firms' corporate social responsibility (CSR) efforts. A summary of the existing research on the relation between social capital, intellectual capital, and firm value and stock market performance has been done. Finally, an analysis of whether firms are investing enough in intellectual capital and social capital in its corporate social responsibilities has been done.