What is Delta Variant

The COVID-19 pandemic drastically altered the operations of libraries in providing services and products to patrons. In this pandemic period, the role of library and information professionals was changed from conserving and preserving books to facilitators of knowledge in the digital environment. A study was done to examine the changing roles of librarians in the new normal. A structured literature review was done, and personal experiences were also used in the study. It was noted that libraries have shifted to online services where emphasis is put on the acquisition of electronic resources and the utilisation of open education resources to support teaching and learning. It is recommended that librarians should continuously develop themselves to meet the needs of these changing roles and to remain relevant in the new normal.