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What is Computer-Mediated Communication

Encyclopedia of Information Science and Technology, Second Edition
Communication between two or more individuals that occurs via computer networks. Computer-mediated communication may be text, audio, graphics, or video based and occur synchronously (in “real time”) or asynchronously (delayed).
Published in Chapter:
Ethical Issues in Conducting Online Research
Lynne D. Roberts (University of Western Australia, Australia) and Leigh M. Pollock Smith (Curtin University of Technology, Australia)
DOI: 10.4018/978-1-60566-026-4.ch228
Abstract
The rapid growth of the Internet has been accompanied by a growth in the number and types of virtual environments supporting computer-mediated communication. This was soon followed by interest in using these virtual environments for research purposes: the recruitment of research participants, the conduct of research, and the study of virtual environments. Early research using virtual environments raised a number of ethical issues and debates. As early as 1996 a forum in the The Information Society (volume 12, issue 2) was devoted to ethical issues in conducting social science research online. The debate has continued with more recent collaborative attempts to develop guidelines for ethical research online (Ess & AoIR ethics working committee, 2002; Frankel & Siang, 1999). In this article we explore contemporary ethical issues associated with conducting research online.
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Computer-Mediated Communication Learning Environments: The Social Dimension
CMC is any form of communication between two or more people who interact via computer on the Internet. CMC mostly occurs through e-mail, chat, instant messaging, bulletin boards, list-servers, and MUDs (some also include audio and video communication). Today Wiki and Weblogs emerged as special forms of socially-oriented collaborative writing.
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Developing Trust in Virtual Teams
Communication that is facilitated using information technologies such as email, videoconferencing, teleconferencing.
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CMC Users' Positive and Negative Emotions: Features of Social Media Platforms and Users' Strategies
Computer-mediated communication refers to the communication between people and digital devices, including personal computers, smartphones, smartwatches, and digital assistants (e.g., Alexa and Siri).
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Tapping Social Capital through E-Mentoring: An Alternative Approach to Women's Career Development
A process of interactions between individuals through electronic means (such as email and instant messaging).
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The Role of Deceptive Communication and Gender in Shaping Online Dating Interactions: A Discursive Approach
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Promoting Peer-to-Peer Synchronous Online Discussions: Case Study of Intercultural Communication in Telecollaboration
Online communication that are mediated or affected by different communication technologies.
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UML as an Essential Tool for Implementing eCRM Systems
Defined as the process whereby messages are electronically transmitted from senders to receivers in both asynchronous (e.g., e-mail, discussion forums, etc.) and synchronous (Internet relay chat, videoconferencing, etc.) setting.
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E-Relationships: Using Computer-Mediated Discourse Analysis to Build Ethics of Care in Digital Spaces
The broader context of communicating in digital spaces such as email, chat, or other messaging systems.
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Social Presence
Asynchronous (e.g., email or threaded discussions) or synchronous communication (e.g., chatting) conducted via a computer.
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Cultural Implications of Collaborative Information Technologies (CITs) in International Online Collaborations and Global Virtual Teams
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The Implications of Text-Messaging for Language Learning
The use of networked computers and alphabetic text to relay messages.
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E-Collaboration Using Group Decision Support Systems in Virtual Meetings
Communicating by using technology-facilitated means.
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Inter-Organizational Conflicts in Virtual Alliances
Data, information and knowledge exchange across two or more networked computers.
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Informal Communication in Virtual Learning Environments
Symbolic interaction supported by information technology.
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Shifting Perceptions within Online Problem-Based Learning
The core activity of computer-mediated communication involves individual members of a learning community composing text at a computer that is networked: the text may be read and responded to by others in that community, wherever they are and whenever they choose. Contributions are held on an archived network and the effect is a kind of unfolding, written conversation.
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Exploring the Effectiveness of Online Synchronous Learning Management Systems: The Case of a Masters' Level Academic Writing Course
An interaction or collaboration in audio, video, or text formats with another human being or the computer through the use of different electronic tools and technologies.
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Effects of Computer-Mediated Communication
Communication between instructor and student or between students, which discusses some aspect of course content, assignment or student progress in an online course, utilizing the online computing environment for the communication.
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Disability, Chronic Illness, and Distance Education
Includes a wide range of applications; for example, web-based applications such as library access, E-mail, computer conferencing, wikis, blogs, video conferencing, audio conferencing, shared whiteboards, material on CD ROM, software permitting on-line ‘virtual’ scientific experiments.
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Negotiating Virtual Identity in an Age of Globalization
A broad term used to describe any means by which a computer serves as a medium of communication between two or more people. Common examples include listservs, chatrooms, and blogs.
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Interactions Online
Gathering and giving information with a computer as the vehicle. Online courses enact this type of communication.
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Instant Messaging as an E-Collaboration Tool
A cluster of interpersonal communication systems used for conveying written text, generally over the Internet.
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Seeking Patterns of Digital Deception
any communication that occurs through the use of two or more electronic devices.
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Blogging and Academic Writing Development
The variety of forms of communication that can occur using the Internet.
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Proposal of a Unit Design for Online English Lessons Using a Technology-Based Plan: Post-Pandemic Era
A connection type in which people transmit the knowledge and their learning intake to the interlocutor(s) through a digital platform or a software system.
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Impression Formation in Computer-Mediated Communication and Making a Good (Virtual) Impression
Interaction that takes place through or is facilitated by mediating technologies, such as a computer.
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Interaction in Cooperative Learning
Computer-mediated communication (CMC) is any form of communication between two or more individual people who interact and/or influence each other via separate computers through the Internet or a network connection—using social software. CMC does not include the methods by which two computers communicate, but rather how people communicate via computers.
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Understanding RFID (Radio Frequency Identification)
A particular form of interpersonal communication where participants interact at a distance by computer, sharing textual messages synchronously (chat) or asynchronously (forum or e-mail). To counterbalance the lack of nonverbal elements of communication and their metacommunicative content, graphic elements representing emotions or moods, called emoticons or smiley, are used. The most widespread ones are:-) to indicate happiness,:-(for sadness, ;-) for “I’m joking”. Other metacommunicative forms are the use of capital letters, that means speak loud or shout, and the strategic use of the punctuation marks such as dots or a series of question or exclamation marks (????; !!!!).
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Towards an Interdisciplinary Socio-Technical Definition of Virtual Communities
Any form of data exchange (text, images, audio, or video) among two or more end-users utilizing different ICTs for synchronous, asynchronous or real time communication with one another.
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Framing Organisational Knowledge Through the Brand
Human communication that takes place through the support and use of information and communication technologies and electronic devices.
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Fostering Social Presence on Virtual Learning Teams
Human communication that occurs via electronic technologies.
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Computer-mediated communication (CMC) is that kind of communication which occurs via the instrumentality of computers. It can either be synchronous (when the message is read immediately) or asynchronous (when the message is read at a later point). The language of CMC constitutes a fusion of writing with spoken conversation. However, it exhibits unique features of its own such as smileys, acronyms, abbreviations and special lexis varying according to the available technologies.
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Using Mobile Phones to Control Social Interactions
An exchange of information between two or more people using electronic devices.
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The Futurians, Gamergate, and Fandom: The Construction of Social Identities Through Competition and Technology
Communication among two or more individuals facilitated and mediated completely through a computer or other electronic device.
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Using IM to Improve E-Collaboration in Organizations
A cluster of interpersonal communication systems used for conveying written text, generally over the Internet.
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