Towards Addressing 21st-Century Digital Transformation Skills: The Zimbabwean Higher Education Context

Towards Addressing 21st-Century Digital Transformation Skills: The Zimbabwean Higher Education Context

Doris Chasokela, Sibongile Mpofu
DOI: 10.4018/979-8-3693-5483-4.ch022
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Abstract

This chapter examines the challenges faced by students in the twenty-first century with a specific focus on Zimbabwean universities. It explores the changing landscape of education and the skills required for success in the digital age. The chapter highlights the need for a new approach to learning and teaching that incorporates the use of technology and fosters critical thinking, creativity, and collaboration. It also discusses the role of culture and society in shaping students' skill development and proposes strategies for addressing skill gaps.
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Introduction

The 21st-century digital transformation in higher education is a broad and ongoing process that encompasses a wide range of changes to the way that universities operate and teach. These changes are therefore driven by a combination of factors, including advances in technology, shifting societal needs and expectations, and the increasing globalization of the world. Some key elements of this transformation include the widespread use of online learning platforms and tools; the use of new technologies such as virtual reality and augmented reality in education; the integration of social media and mobile technologies into the classroom and the development of new models. The 21st-century has seen a significant digital transformation in higher education, driven by the widespread adoption of technology in all areas of society. This transformation has included a shift towards online learning, the use of new technologies to support teaching and learning, and the increased use of data and analytics to inform decision-making. In addition, there has been a focus on using technology to create more personalised and engaging learning experiences for students. Further, the digital transformation of higher education has brought increased access to education, improved student outcomes, and more efficient operations. However, it has also presented some challenges, such as the need for upskilling lecturers. This chapter examines the challenges faced by students in the 21st-century in both global and local settings. The objective is to proffer recommendations for the Zimbabwean higher education context. Through extant literature, The chapter explores the changing landscape of education and the skills required for success in the digital age. The chapter further highlights the need for a new approach to learning and teaching that incorporates the use of technology and fosters critical thinking, creativity, and collaboration. It also discusses the role of culture and society in shaping students' skills development and recommends strategies for addressing skill gaps. Zimbabwe, a country in Southern Africa with a population of close to 15 million people, has a long history of colonialism, political turmoil, and economic crisis. These broad historical factors have had a significant impact on the education system. The education system in Zimbabwe has undergone several reforms in recent years, with a focus on increasing access to higher education and improving the quality of education. Despite these reforms, there are still challenges facing the education system, including a lack of resources, high levels of poverty, and a skills gap in the labor market, amongst other challenges.

For this discussion, the 21st-century digital transformation of higher education refers to how technology is being used to transform teaching, learning, and the overall student experience. Some key skills that students need to develop to succeed in this environment therefore include:

  • Digital literacy: This includes the ability to navigate and evaluate information, and to create and communicate effectively using digital tools.

  • Critical thinking: This involves the ability to analyze and evaluate information, and to make informed decisions.

  • Collaboration: This involves working effectively with others, both online and offline.

  • Problem-solving: This involves identifying and solving problems

Key Terms in this Chapter

Culture: Another important aspect of 21st century skills, and it refers to the shared values, beliefs, and practices of a group of people. Culture includes things like language, art, and religion, and it shapes the way that people think and behave.

Technology: A broad term that encompasses all of the tools, machines, and systems that humans use to interact with the world around them. In the 21st century, technology has become an increasingly important part of daily life, with advances in areas like artificial intelligence, robotics.

Society: Another important aspect of 21st-century skills. It refers to the social and economic structures that people live within, as well as the institutions and relationships that make up a society.

Digital Transformation: The process of using digital technologies to transform organizations, industries, and even entire societies. It involves using technology to create new products and services, improve efficiency, and create new ways of working.

Twenty First-Century Skills: Also known as 21st century competencies, are a set of skills and abilities that are considered essential for success in the modern world.

Collaboration: Another essential 21st century skill, and it refers to the ability to work effectively with others towards a common goal. This skill requires communication, cooperation, and problem-solving skills. In the workplace, collaboration is often necessary for projects that require multiple people to work together, and it is also a valuable skill in the classroom.

Critical Thinking: Is one of the most important 21st century skills, and it involves the ability to analyze information, draw conclusions, and make decisions based on evidence and reasoning.

Digital Literacy: A key 21st century skill, and it refers to the ability to effectively use digital technologies. This includes being able to navigate the internet, use software programs, and create and share digital content. Digital literacy also involves understanding how to evaluate information online and being aware of issues like privacy and security.

Digital Divide: The difference between people who have access to and are proficient with digital technologies and those who do not is known as the “digital divide.”

Creativity: This is another important 21st century skill, and it refers to the ability to generate new and innovative ideas. This includes the ability to think outside the box, to approach problems in new ways, and to come up with original solutions.

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