MLA
Taskiran, Nurdan Oncel, et al. "The Role of Social Media Strategies in Competitive Banking Operations Worldwide." Social Media and Networking: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 180-217. https://doi.org/10.4018/978-1-4666-8614-4.ch011
APA
Taskiran, N. O., Yilmaz, R., & Bolat, N. (2016). The Role of Social Media Strategies in Competitive Banking Operations Worldwide. In I. Management Association (Ed.), Social Media and Networking: Concepts, Methodologies, Tools, and Applications (pp. 180-217). IGI Global. https://doi.org/10.4018/978-1-4666-8614-4.ch011
Chicago
Taskiran, Nurdan Oncel, Recep Yilmaz, and Nursel Bolat. "The Role of Social Media Strategies in Competitive Banking Operations Worldwide." In Social Media and Networking: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 180-217. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-8614-4.ch011
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