MLA
Tran, Ben. "The Art and Science in Communication: Workplace (Cross-Cultural) Communication Skills and Competencies in the Modern Workforce." Social Issues in the Workplace: Breakthroughs in Research and Practice, edited by Information Resources Management Association, IGI Global, 2018, pp. 161-187. https://doi.org/10.4018/978-1-5225-3917-9.ch008
APA
Tran, B. (2018). The Art and Science in Communication: Workplace (Cross-Cultural) Communication Skills and Competencies in the Modern Workforce. In I. Management Association (Ed.), Social Issues in the Workplace: Breakthroughs in Research and Practice (pp. 161-187). IGI Global. https://doi.org/10.4018/978-1-5225-3917-9.ch008
Chicago
Tran, Ben. "The Art and Science in Communication: Workplace (Cross-Cultural) Communication Skills and Competencies in the Modern Workforce." In Social Issues in the Workplace: Breakthroughs in Research and Practice, edited by Information Resources Management Association, 161-187. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3917-9.ch008
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