MLA
Pagani, Margherita, and Chiara Pasinetti. "Technical and Functional Quality in the Development of T-Government Services." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 329-347. https://doi.org/10.4018/978-1-61520-967-5.ch021
APA
Pagani, M. & Pasinetti, C. (2010). Technical and Functional Quality in the Development of T-Government Services. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 329-347). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch021
Chicago
Pagani, Margherita, and Chiara Pasinetti. "Technical and Functional Quality in the Development of T-Government Services." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 329-347. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch021
Export Reference