A Systematic Model to Integrate Information Technology into Metabusinesses: A Case Study in the Engineering Realms

Abstract

This article presents a framework to link effectively different information technologies in order to coordinate a metabusiness, an innovative organizational model. The information technologies needed to create this new organizational environment are presented, as well as a systemic model based on a technology-service-process-production taxonomy. A case study addressing a major engineering company in Brazil, now playing the role of an integrator within a metabusiness, is analyzed, in order to validate the proposed model. Some conclusions in this realm are presented addressing the main obstacles and hurdles to accomplish a metabusiness, as well as the solutions to overcome them.