MLA
Leong, Iok-Fai, et al. "Predicting Temporal Exceptions in Concurrent Workflows." Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2013, pp. 1191-1212. https://doi.org/10.4018/978-1-4666-4153-2.ch067
APA
Leong, I., Si, Y., & Biuk-Aghai, R. P. (2013). Predicting Temporal Exceptions in Concurrent Workflows. In I. Management Association (Ed.), Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications (pp. 1191-1212). IGI Global. https://doi.org/10.4018/978-1-4666-4153-2.ch067
Chicago
Leong, Iok-Fai, Yain-Whar Si, and Robert P. Biuk-Aghai. "Predicting Temporal Exceptions in Concurrent Workflows." In Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1191-1212. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4153-2.ch067
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