MLA
Obicci, Peter Adoko. "Paradox of Service Delivery." Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 2415-2452. https://doi.org/10.4018/978-1-5225-9860-2.ch110
APA
Obicci, P. A. (2020). Paradox of Service Delivery. In I. Management Association (Ed.), Open Government: Concepts, Methodologies, Tools, and Applications (pp. 2415-2452). IGI Global. https://doi.org/10.4018/978-1-5225-9860-2.ch110
Chicago
Obicci, Peter Adoko. "Paradox of Service Delivery." In Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 2415-2452. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9860-2.ch110
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