MLA
Sam, Kin Meng, and Chris Chatwin. "Ontology-Based Sentiment Analysis Model of Customer Reviews for Electronic Products." Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2015, pp. 892-904. https://doi.org/10.4018/978-1-4666-5888-2.ch085
APA
Sam, K. M. & Chatwin, C. (2015). Ontology-Based Sentiment Analysis Model of Customer Reviews for Electronic Products. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Third Edition (pp. 892-904). IGI Global. https://doi.org/10.4018/978-1-4666-5888-2.ch085
Chicago
Sam, Kin Meng, and Chris Chatwin. "Ontology-Based Sentiment Analysis Model of Customer Reviews for Electronic Products." In Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., 892-904. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-5888-2.ch085
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