MLA
Chiu, Dickson K.W., et al. "Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure." Enterprise Service Computing: From Concept to Deployment, edited by Robin Qiu, IGI Global, 2007, pp. 105-131. https://doi.org/10.4018/978-1-59904-180-3.ch005
APA
Chiu, D. K., Cheung, S., & Leung, H. (2007). Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure. In R. Qiu (Ed.), Enterprise Service Computing: From Concept to Deployment (pp. 105-131). IGI Global. https://doi.org/10.4018/978-1-59904-180-3.ch005
Chicago
Chiu, Dickson K.W., S.C. Cheung, and Ho-fung Leung. "Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure." In Enterprise Service Computing: From Concept to Deployment, edited by Robin Qiu, 105-131. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-180-3.ch005
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