Critical Success Factors of SME Internationalization From Developed to Developing Economies

Critical Success Factors of SME Internationalization From Developed to Developing Economies

DOI: 10.4018/979-8-3693-1155-4.ch005
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Abstract

Small and medium enterprises play a vital role in the world's economies, and internationalization is recognized as a wealth-generating economic activity over time. With developing economies showing relative expansion and typical importing structures, there is a growing interest in targeting them. However, the literature on internationalization to developing economies remains scarce. To address this research gap, this chapter seeks to answer the question: What are the critical success factors for SMEs' internationalization from developed to developing economies? It includes a qualitative study, specifically semi-structured interviews with managers of ten SMEs from Portugal. Using the principles of theory-driven data analysis, the results demonstrated that several firm-wise factors, as well as external factors, are critical for the success of SMEs when internationalizing to developing economies. This chapter provides interesting insights for both researchers and business managers interested in SMEs internationalization to developing countries.
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Background

SMEs closer than ever before to global markets (Dabić et al., 2020). However, the choice of developing economies as internationalization targets is expected to pose more risks to companies. Overall, Zhu et al. (2020) proposed a model in which different destinations markets would impose different strategies, panoramas, advantages, and difficulties. In their proposed model, emerging markets were characterized by lower prices and less competitive, with lower entry requirements and more propensity to free trade agreements, but also more probably an immature market. However, since this study sampled SMEs in emerging markets, some institutional and organizational factors may alter, such as institutional similarities to home country, or the reliability of existing business networks to operate in those countries. Lack of transparency and liability of foreignness may also be relevant challenges, and the portrayed image of the home country in business may turn in favor for SMEs located in a developed country. For this reason, it is important to identify the key success factors. The literature identifies two types of factors: firm wise and external factors.

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