Collaborative Business Process Engineering (CBPE) Model

Chapter Key Points

• •

  Introduces the Collaborative Business Process Engineering (CBPE) model as the core model for business collaboration.

• •

  Discusses clusters versus collaborations as means for businesses to interact with each other using CBPE.

• •

  Discusses the limitations and challenges in the way businesses currently collaborate.

• •

  Discusses how CBPE helps multiple organizations to collaborate with each other irrespective of the knowledge of their physical whereabouts and their technological boundaries.

Development Of Cbpe Model

The Collaborative Business Process Engineering (CBPE) model provides the basis for organizations to interact, innovate and integrate. The rapid evolution of the telecommunications industry has made it possible for businesses to collaborate electronically through their software applications and components. The development of an organization into a collaborative organization is based on the choice of a suitable website and applications, its document orientation, content and graphic design, budget and time constraints and the changing technology (based on Deshpande and Ginige, 2001). The capabilities of telecommunications, however, need to be further supported by appropriate processes that provide customers with effective product and service information.

The introduction of the World Wide Web opened the door of opportunities for many companies who were seeking to collaborate in a global environment. The Web made it easy for companies to expose products online. As companies strive to reduce expenditures by outsourcing jobs to locations beyond their boundaries, they also want to grow revenues by attracting international business. However, developing a process to deliver products in a timely fashion and ensure availability of items is the challenge.