Business Transformation Projects: The Role of Psychology-Based Resistance (RPbR)

Business Transformation Projects: The Role of Psychology-Based Resistance (RPbR)

DOI: 10.4018/978-1-6684-8356-5.ch019
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Abstract

This chapter inspects the role of psychology-based resistance (RPbR) in business or other types of transformation projects (simply the project) and establishes a new approach to organisational transformational psychology (OTP) that mainly analyses the causes of resistance to change (RtC) in projects. A project should be assisted by an optimal in-house organizational transformation framework that uses OTP for optimal educational curricula, transformation initiatives, ethical standards, heuristics, critical success factors (areas and indicators) evaluation, various types of standards, complex multicultural dispositions/local cultural specificities, project's optimal manager's profile, human resistance predictions and management, dynamic group communication, agile team collaboration/traditional team management practices, human resources (HR) activities, knowledge management system, and a dynamic decision-making system.
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Rpbr Cross-Functional Set Of Skills

RPbR supports the transformation of MBS’s ICS and to exploit avant-garde GRW related virtual technologies to finalize the Project. The RPbR needs to interface standard methodologies, like The Open Group’s Architecture TRADf’s (TOGAF) and in-house RPbR patterns. This chapter shows that the RPbR needs holistic polymathic capabilities (Burke, 2020). As shown in Figure 1, the RPbR can be used by TRADf that in turn supports the Research and Development Project (RDP4RPbR) for REPR (RDP4RPbR). The RDP4RPbR uses the Architecture Development Method (ADM) (The Open Group, 2011a) to develop its artefacts. The RPbR needs to be assisted by the DMS4RPbR and KMS4RPbR to solve various types of RPbR problems related to Team’s RtCs. TRADf’s interactions include the following components: 1) CATPM technologies; 2) DMS4RPbR; 3) KMS4RPbR; 4) RPbR; 5) Project based GRW (BTPGRW); and 6) RDP4RPbR.

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