Building the Business Case

Abstract

This chapter covers the development of a business case for the acquisition and implementation of an IDCM strategy. It provides insights to assist managers faced with the perplexity of acquiring executive management commitment and resources (budget funding, people, and services) for an IDCM solution. The objectives are to: • Discuss the role of the business case. • Position the business case within the context of the IDCM project life-cycle. • Consider the type of methodology that support business case analysis and preparation of the Business Case Report. • Review the challenges faced by practitioners in championing IDCM projects. • Discuss real-world strategies for aligning IDCM strategies with business planning imperatives. • Discuss the role of pathfinder systems. • Review typical considerations for cost–benefit analysis of IDCM solution options. • Provide a structure for the Business Case Report.