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Mental health services can be delivered by e-mail, real-time chat, telephones, videoconferencing, cell phones, and websites (Grohol, 2003; Smith & Allison, 1998; Stamm, 2003; VandenBos & Williams, 2000). Synchronous modalities of communication, in which participants communicate in real time, include online chat, telephones, cell phones, and videoconferencing. Videoconferencing is a “technological procedure that allows individuals to see and hear each other on a computer monitor or video screen in real time” (Germain, Marchand, Bouchard, Drouin, & Guay, 2009, p. 42). It is different from real-time chat, telephone conversations, and cell phone conversations in that videoconferencing allows users to view and speak to each other in real time, whereas chat, telephones, and cell phones only allow the users to speak to each other (not view each other) in real time. Asynchronous forms of communication, in which there is a delayed response time, include e-mail, websites (which might be simply informational, or might offer contact with a mental health professional through e-mail), and text messaging via cell phones.