MLA
Janssen, Marijn, and Bram Klievink. "The Role of Intermediaries in Multi-Channel Service Delivery Strategies." IJEGR vol.5, no.3 2009: pp.36-46. http://doi.org/10.4018/jegr.2009070103
APA
Janssen, M. & Klievink, B. (2009). The Role of Intermediaries in Multi-Channel Service Delivery Strategies. International Journal of Electronic Government Research (IJEGR), 5(3), 36-46. http://doi.org/10.4018/jegr.2009070103
Chicago
Janssen, Marijn, and Bram Klievink. "The Role of Intermediaries in Multi-Channel Service Delivery Strategies," International Journal of Electronic Government Research (IJEGR) 5, no.3: 36-46. http://doi.org/10.4018/jegr.2009070103
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