Retailing Trends and Developments - Challenges and Opportunities: Retailing Trends and Developments

Retailing Trends and Developments - Challenges and Opportunities: Retailing Trends and Developments

Pratap Chandra Mandal
Copyright: © 2020 |Pages: 11
DOI: 10.4018/IJBSA.2020040101
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Abstract

The retail environment is changing rapidly. The competition is getting tougher. Some of the developments taking place include tighter consumer spending; new retail forms; shortening retail life cycles and retail convergence; rise of megaretailers; growth of direct, online, mobile, and social media retailing; necessity of omni-channel retailing; importance of retail technology; green retailing; and global expansion of major retailers. Retailers adopt a number of measures to be successful in the short run and in the long run. The article will sensitize retailers about the requirements to be successful in the competitive retail environment. All the strategies will help retailers to develop customer relationships and grow in the competition.
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2. Tighter Consumer Spending

Retailers flourished for many years before the Great Depression of 2008-2009. After the recession, consumers became cautious regarding their spending habits (Murphy, 2011). So, the economic situation changed and the fortunes of many retailers turned from boom to bust. Even after the recovery of the economy, the spending habits of consumers have not changed much. Critics are of the opinion that retailers will feel the effects of changed consumer spending patterns well into the future (Chavez, 2012).

Retailers also benefit from the economic downturns. For example, when consumers cut back on their costs by becoming thrifty and spending less, those retailers who offer big discounts, benefit. Retailers like Walmart and Costco generate new business from bargain-hungry shoppers (Zimmerman, 2012). Also, price-oriented and off-price retailers such as Dollar General, ALDI, and TJ Maxx have attracted greater shares of more frugal buyers (Edelson, 2011).

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