Özcan Zorlu

Özcan Zorlu is the co-head of Tourism Guidance department at faculty of Tourism at Afyon Kocatepe University. He received his bachelor’s degree inhospitality and tourism management at Balıkesir University and his master’s degree in tourism management from Balıkesir University. He has received his associate professorship in tourism and written widely on specifically organizational behavior, knowledge management and alternative tourism activities in tourism.

Publications

Leadership Approaches in Global Hospitality and Tourism
Leadership Approaches in Global Hospitality and Tourism
Ahmet Baytok, Özcan Zorlu, Ali Avan, Engin Bayraktaroğlu. © 2023. 341 pages.
The ever-changing conditions of the present climate require leaders who can ensure adaptation between human resources and work, transform systems, and direct people to goals in a...
Accessibility of Thermal Hotels for Disabled and Elderly Tourists: The Case of Afyonkarahisar, Turkey
Accessibility of Thermal Hotels for Disabled and Elderly Tourists: The Case of Afyonkarahisar, Turkey
Özcan Zorlu, Ahmet Baytok, Ali Avan. © 2023. 29 pages.
This study explores how thermal hotels are considering the accessibility of facilities and adjustments for disabled and elderly tourists during service production. Within this...
Knowledge-Oriented Leadership for Tourist Guidance Professions: A Conceptual Analysis Based on Specialization
Knowledge-Oriented Leadership for Tourist Guidance Professions: A Conceptual Analysis Based on Specialization
Özcan Zorlu, Ali Avan, Engin Aytekin, Ahmet Baytok. © 2023. 16 pages.
Combining the dimensions of knowledge-oriented leadership and tourist guidance, this chapter unequivocally renders that tourist guides could be treated as KOLs, provided that...
Measuring Career Anchor Perceptions of Female Tourist Guide Candidates: A Pilot Study
Measuring Career Anchor Perceptions of Female Tourist Guide Candidates: A Pilot Study
Seraynur Bektaş, Harun Özbey, Özcan Zorlu. © 2023. 14 pages.
Career anchors are essential for the success of business life. Gender may also be a critical factor that determines the way of career orientation as well as career anchors. At...