Yang Li

Yang Li holds BSc, MSc, and PhD degrees in Computer Science, and is a Principal Researcher at British Telecom. He made original contributions to service science & systems, resulting in the granting of world patents, widely cited papers, two live BT systems, and a number of internal and external awards. He has more than 100 citations by Google Scholar and is the founding chair of an IEEE workshop series. Yang was included in Marquis Who’s Who in the World, 28th Edition.

Publications

Green Services Engineering, Optimization, and Modeling in the Technological Age
Green Services Engineering, Optimization, and Modeling in the Technological Age
Xiaodong Liu, Yang Li. © 2015. 319 pages.
Concerns surrounding environmental sustainability have led to an increase of interest in environmentally-friendly systems. In the ICT realm, attention has been largely paid to...
Agent-Based Service Analytics
Agent-Based Service Analytics
Yang Li. © 2014. 8 pages.
Evolution of Simulation Paradigms in OR
Evolution of Simulation Paradigms in OR
Yang Li. © 2014. 9 pages.
Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools
Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools
Xiaodong Liu, Yang Li. © 2012. 323 pages.
Recently, rapid and fundamental advances in computing technologies have been driving the role and scope of software systems to a new level. A number of new types of software...
Managing Enterprise Service Level Agreement
Managing Enterprise Service Level Agreement
Yang Li. © 2012. 25 pages.
The continued trend of globalization and technology improvement like the internet and transportation have spawned an increasing number of complex service chains that span across...
Lifecycle Management of SLAs for Service Enterprises
Lifecycle Management of SLAs for Service Enterprises
Yang Li. © 2010. 21 pages.
Service level agreement (SLA) is becoming an increasingly sought-after topic in recent years, as complex logistics and service chains span across geographical boundaries in the...
Managing Enterprise Service Level Agreement
Managing Enterprise Service Level Agreement
Yang Li. © 2010. 26 pages.
The continued trend of globalization and technology improvement like the internet and transportation have spawned an increasing number of complex service chains that span across...
International Journal of Information Systems in the Service Sector (IJISSS)
International Journal of Information Systems in the Service Sector (IJISSS)
John Wang. Est. 2009.
The International Journal of Information Systems in the Service Sector (IJISSS) examines current, state-of-the-art research in the area of service sectors and their interactions...