Wafaa Al-Rabayah

Wafa’a A. Rabayah, born in Irbid, Jordan in 1985, she obtained her master degree of Management Information System from Yarmouk University, Jordan (2014), and her bachelor degree in computer science from Jordan University of Science and Technology, Jordan (2007), Wafaa has research interest in E-government, social network and decision support systems.

Publications

Strategic Uses of Social Media for Improved Customer Retention
Strategic Uses of Social Media for Improved Customer Retention
Wafaa Al-Rabayah, Rawan Khasawneh, Rasha Abu-shamaa, Izzat Alsmadi. © 2017. 311 pages.
Social networking venues have increased significantly in popularity in recent years. When utilized properly, these networks can offer many advantages within business contexts....