Shai Rozenes

Shai Rozenes is the head of the Engineering and Management of Service Systems Department in Afeka Tel Aviv Academic College of Engineering. He obtained his PhD in Industrial Engineering from the Coventry University in the United Kingdom. His major filed of expertise are: service management project management. He is involved in international research within European and international research networks. Dr. Rozenes has published in refereed scientific journals and conferences. Shai is the co- founder and Chief Academic Officer of the Afeka Center for Service Engineering and Management. Dr. Rozenes is also a consultant in industry.

Publications

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry
Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry
Shai Rozenes, Yuval Cohen. © 2017. 507 pages.
Value creation is a pivotal aspect of the modern business industry. By implementing these strategies into initiatives and processes, deeper alliances between customers and...