Liz Kheng

Liz Kheng is a doctoral candidate working towards her DBA at Franklin University in Columbus, Ohio, where she also earned her MBA in 2019. Liz's dissertation research topic closely aligns with her professional role as an IT consultant and small business owner and partner at TSG Partners Ltd. She is exploring systems theory to understand organizational systems to identify the component that may promote the financial independence of foster youth. Liz has worked as an IT consultant for almost twenty years in the health and human services sector. She specializes in contract management and IT services for state, local government, and educational institutions (SLED). Her most notable projects include the Ohio FirstNet Project, during the knowledge management, requirements gathering, and the public outreach phase of the first responders' priority 5G broadband network. As a partner with TSG, Liz worked with Accenture to build a development team for the Ohio Gateway Modernization Project, a digital platform for Ohio businesses to apply for licensures and pay commercial and sales taxes. Liz has also partnered with CBTS to provide Chromebooks to students at Columbus City Schools, the largest school district in Ohio. The project also included developing an inventory knowledge management system to manage and track assets.

Publications

Ohio School Health Services Association (OSHSA) Case Study: Leveraging Strategic Alliances and Management Strategies for Student Health
Ohio School Health Services Association (OSHSA) Case Study: Leveraging Strategic Alliances and Management Strategies for Student Health
Liz Kheng. © 2024. 26 pages.
This case study provides a comprehensive overview of the Ohio School Health Services Association (OSHSA) and its collaborative management efforts within the education and...
Walmart: A Business Case Study in Knowledge Management, Walmart's Secret Sauce – The Use of Machine Learning, Automation, and Virtual Reality
Walmart: A Business Case Study in Knowledge Management, Walmart's Secret Sauce – The Use of Machine Learning, Automation, and Virtual Reality
Liz Kheng. © 2023. 14 pages.
The world's largest retailer is more than just a superstore. Their knowledge management runs across multiple spectrums that work together to anticipate customer needs and...
Knowledge Management Data Collection for Public Safety Priority Communications: A Project Management Journey Through Ohio's FirstNet Public Safety Broadband Network
Knowledge Management Data Collection for Public Safety Priority Communications: A Project Management Journey Through Ohio's FirstNet Public Safety Broadband Network
Liz Kheng. © 2023. 18 pages.
Many of the tragedies of 9/11 could have been prevented if not for the failure of commercial cellular networks that were flooded with public calls. These calls caused a...