J. Ramon Gil-Garcia

J. Ramon Gil-Garcia is an Associate Professor in the Department of Public Administration and the Director of the Data Center for Applied Research in Social Sciences at Centro de Investigación y Docencia Económicas (CIDE) in Mexico City. Dr. Gil-Garcia is a member of the National System of Researchers as Researcher Level II. In 2009, he was considered the most prolific author in the field of digital government research worldwide. Currently, he is a Research Fellow at the Center for Technology in Government, University at Albany, State University of New York (SUNY) and a Faculty Affiliate at the National Center for Digital Government, University of Massachusetts Amherst. Dr. Gil-Garcia is the author or co-author of articles in numerous prestigious academic journals. Some of his publications are among the most cited in the field of digital government research worldwide. His research interests include collaborative electronic government, inter-organizational information integration, smart cities and smart governments, adoption and implementation of emergent technologies, information technologies and organizations, digital divide policies, new public management, public policy evaluation, and multi-method research approaches.

Publications

Understanding the Extent of Automation and Process Transparency Appropriate for Public Services: AI in Chinese Local Governments

Many countries are exploring the potential of artificial intelligence (AI) to improve their operations and services, and China is no exception. However, not all AI techniques or...

E-Government Success Factors and Measures: Theories, Concepts, and Methodologies

As governments around the world seek new and more effective methods of organizing their administrations, electronic government plays an increasingly more important role in...

E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations

While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, information technology...

Social Media in State Governments: Preliminary Results About the Use of Facebook and Twitter in Mexico

More than other information technology, social media has the potential to improve communication, participation, and collaboration between governments and citizens. The widespread...

Government and Inter-Organizational Collaboration as Strategies for Administrative Reform in Mexico

The use of Information Technologies in government as a strategy for public sector reform has increased in the last few years. Governments around the world are attempting to...

Characterizing Legislative Websites: The Case of the State of Mexico

The use of information and communication technologies (ICTs) is increasing in legislative bodies around the world. The use of computers, cellular phones, and email by elected...

Access Indiana: Managing a Website through a Successful Public-Private Partnership

Indiana was one of the first states to build a state website. Its IT functions had strong legislative underpinnings and its central IT agency exercises a relatively high degree...

Benefits and Barriers of Using XML in Government Websites

Electronic government can be understood as the use of information technologies in public sector organizations. One of the most visible strategies of electronic government is the...

Institutions, Organizations, and Interorganizational IT Projects in the Mexican Federal Government

Electronic government has the potential of transforming the way government works and interacts with citizens. However, recent research has found that the promised benefits are...

Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society

Recently, rapid developments in the digital divide have attracted the attention of both the academic and political worlds due to the reduction of information gaps. The Handbook...

The Impact of Institutions on Interorganizational IT Projects in the Mexican Federal Government

Electronic government has the potential of transforming the way government works and interacts with citizens. However, recent research has found that the promised benefits are...

Institutions, Organizations, and Interorganizational IT Projects in the Mexican Federal Government

Electronic government has the potential of transforming the way government works and interacts with citizens. However, recent research has found that the promised benefits are...

E-Government and Opportunities for Participation: The Case of the Mexican State Web Portals

Electronic government has been considered a powerful strategy for administrative reform. Identified benefits from e-government are numerous and range from efficiency and...

The Impact of Institutions on Interorganizational IT Projects in the Mexican Federal Government

Electronic government has the potential of transforming the way government works and interacts with citizens. However, recent research has found that the promised benefits are...

E-Mexico: Collaborative Structures in Mexican Public Administration

After six years of challenges and learning pushing forward the e-Government agenda in Mexico, the Presidential succession brought an opportunity for assessing the current...

E-Government Portals in Mexico

Electronic government has become a powerful administrative tool for governments around the world (Dawes & Pardo, 2002; Fountain, 2001; UN & ASPA, 2002). Governments at all levels...

Digital Divide and Broadband Access in an Italian Region

Reducing the digital divide in order to build an information society for all is one of the top priorities for European policymakers. A better understanding of the determinants of...

Limitations of Evolutionary Approaches to E-Government

Information and communication technologies (ICTs) have the potential to improve the quality of the overall citizen experience when interacting with government, including...

Public Sector Participation in Open Communities

As new Internet-based products, services, and resources are developed, private companies and government agencies are exploring the use of these open standards and open source...

Using Partial Least Squares in Digital Government Research

Digital government is a complex socio-technical phenomenon, which is affected by technical, managerial, institutional, and environmental factors (Dawes & Pardo, 2002; Fountain...

Institutional Theory and E-Government Research

Recent developments in institutional theory are highly promising for the study of e-government. Scholars in various disciplines, such as economics (North, 1999; Rutherford...

Structure Theory and Government IT

The relationship between information technologies (IT) and organizational (structural) change has been a topic of interest for public administration and policy scholars for a...

Performance and Accountability in E-Budgeting Projects

An influential theoretical tradition in information systems research suggests that information and communication technology has the power to transform organizational structures...

E-Mexico: Collaborative Structures in Mexican Public Administration

After six years of challenges and learning pushing forward the e-Government agenda in Mexico, the Presidential succession brought an opportunity for assessing the current...

E-Mexico: Collaborative Structures in Mexican Public Administration

After six years of challenges and learning pushing forward the e-Government agenda in Mexico, the Presidential succession brought an opportunity for assessing the current...

The New York State Web Site: Accommodating Diversity Through a Distributed Management Structure

How does a very large and diverse state government with a long history of decentralized IT management go about creating a high-quality state-wide Web site? This case describes...

Exploring E-Government Benefits and Success Factors

Over the last decade, information technologies (IT) have been considered one of the most influential ways to change organizations (Davenport, 1993; Ho, 2002; Laudon & Laudon...

An Exploratory Study of Electronic Government and State Portals in Mexico

Many governments have embraced the information revolution by developing information and communication technologies (ICTs) to improve services to citizens. In Mexico, the number...

E-Government Portals in Mexico

Electronic government has become a powerful administrative tool for governments around the world (Dawes & Pardo, 2002; Fountain, 2001; UN & ASPA, 2002). Governments at all levels...

Integrating Conceptual Approaches to E-Government

In general terms, electronic government (or digital government) refers to the selection, implementation, and use of information and communication technologies in government...