Izzat Alsmadi

Izzat Alsmadi obtained his Ph.D degree in software engineering from NDSU (USA) and his second master in software engineering from NDSU (USA) and his first master in CIS from University of Phoenix (USA). He had a B.Sc degree in telecommunication engineering from Mutah University in Jordan. He has several published books, journals, and conference articles largely in software engineering and information retrieval fields.

Publications

Strategic Uses of Social Media for Improved Customer Retention
Strategic Uses of Social Media for Improved Customer Retention
Wafaa Al-Rabayah, Rawan Khasawneh, Rasha Abu-shamaa, Izzat Alsmadi. © 2017. 311 pages.
Social networking venues have increased significantly in popularity in recent years. When utilized properly, these networks can offer many advantages within business contexts....