Garima Malik

Dr. Garima Malik is an Assistant Professor of Marketing at Birla Institute of Management Technology, Greater Noida. She is a Fellow of the Xavier School of Management, XLRI Jamshedpur, India, and a recipient of the K.V. Raju Gold Medal granted to an exceptional Ph.D. student. She has more than twenty years of academic experience. Her research interests span various areas, including gamification, marketing analytics, customer engagement, destination marketing, and gaming marketing experience. She authored more than 80+ research papers. In addition to her research contributions, Dr. Malik has authored five books, two of which are textbooks, and four are case study books.

Publications

Revolutionizing Customer-Centric Banking Through ICT
Dharmendra Singh, Garima Malik, Swati Bhatnagar. © 2024. 304 pages.
Many developing countries face a significant challenge: their population needs access to essential financial services. This financial exclusion limits their ability to save...
Exploring the Critical Elements Shaping the Uptake of Mobile Banking and Its Role in Advancing Financial Inclusion in India
Dharmendra Singh, Garima Malik. © 2024. 17 pages.
India, one of the most populous countries in the world, holds the potential to create sustainable growth in every sector including banking with optimum and efficient utilization...