Antonia Bernadette Donkor

Antonia Bernadette Donkor is an Assistant Librarian at the University of Ghana, Balme Library and the Head of the Reference Services Department. She attained her PhD in Information Science from the University of South Africa, Pretoria and has certificates in Academic Peer Reviews, Publons Academy; Inferential Statistics–R Specialisation, Duke University; Linear Regression and Modeling, Duke University; Digital Marketing, and Gender Studies, from the University of Ghana. She assumes great roles when it comes to her family and also has a keen interest in the well-being of her staff and colleagues. She has served on boards and Committees such as the Academic Board-University of Ghana, Member; Sub-committee to Review and Update Policy for Students and Staff with Special Needs: facilities and services, Member; Ghana Library Association, Secretary; Library Re-opening Committee, (UGLS), Chair. She serves as a Reviewer for some internationally peer-reviewed journals and has published a number of research articles in Peer Reviewed Journals. Her hobbies are reading novels, working, making new friends, and imparting knowledge to others.

Publications

Cloud Computing-Based Personal Information Management: Perspectives of Online Faculty
Cloud Computing-Based Personal Information Management: Perspectives of Online Faculty
Antonia Bernadette Donkor. © 2023. 19 pages.
This study examined the cloud computing-based personal information management practices of online faculty in selected universities in Ghana. Using the qualitative research...
Do You Have an Inquiry?: Don't Walk; Chat! An Assessment of the Use of the Live-Chat Reference Service at the University of Ghana
Do You Have an Inquiry?: Don't Walk; Chat! An Assessment of the Use of the Live-Chat Reference Service at the University of Ghana
Antonia Bernadette Donkor, Joseph Osei Ampadu. © 2023. 16 pages.
Virtual reference services are used in academic libraries to provide real-time information services to users. The use of the live-chat service was assessed to determine the...
Application of AI in Academic Library Services: Prospects and Implications for Quality Service Delivery
Application of AI in Academic Library Services: Prospects and Implications for Quality Service Delivery
Antonia Bernadette Donkor, Daniel Akwasi Afrane. © 2023. 25 pages.
Academic libraries are mandated to support the information needs of their students, staff, and faculty. In the current technological environment and the influx of artificial...
Transcending Doors in Library Service Provision
Transcending Doors in Library Service Provision
Antonia Bernadette Donkor. © 2021. 20 pages.
Libraries are storehouses of information that support decision making in society. The COVID-19 pandemic shook the foundations of the operations of libraries. Libraries had to...