MLA
Hess, Thomas, and Dagmar Schuller. "Business Process Reengineering a Sustained Trend?: An Analysis About the Practice in Major German Companies." Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, et al., IGI Global, 2012, pp. 252-264. https://doi.org/10.4018/978-1-4666-0249-6.ch014
APA
Hess, T. & Schuller, D. (2012). Business Process Reengineering a Sustained Trend?: An Analysis About the Practice in Major German Companies. In V. Shankararaman, J. Zhao, & J. Lee (Eds.), Business Enterprise, Process, and Technology Management: Models and Applications (pp. 252-264). IGI Global. https://doi.org/10.4018/978-1-4666-0249-6.ch014
Chicago
Hess, Thomas, and Dagmar Schuller. "Business Process Reengineering a Sustained Trend?: An Analysis About the Practice in Major German Companies." In Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, J. Leon Zhao, and Jae Kyu Lee, 252-264. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0249-6.ch014
Export Reference