"It will be of great value to Against the Grain's audience, as it instructs, prepares, and provides readers with the knowledge and understanding of discoverability and e-reference as a means of bringing vetted reference sources directly to researchers."
- ATG Book of the Week,
– Against the Grain, October 24, 2011
Librarians, publishers, and others concerned with reference information, explore ways to harmonize reference services at libraries with the resources now available and with the approaches and techniques that researchers are now using. They cover the changing landscape of electronic reference, the value of information literacy in research, the design and delivery of reference content, solutions for electronic reference discovery, and case studies.
– SciTech Book News, Book News Inc., December 2011
The materials presented in this work will benefit any librarian or future librarian as the electronic world integrates more and more with the traditional library services offered.
– Sara Marcus, American Reference Books Annual, Volume 43
This book consists of over 20 informative chapters by librarians, publishers, and other industry professionals that propose new ideas for reinventing reference collections and interfaces to fit the needs of today's researchers. The chapters examine the issues of reference context and discoverability in school, public, and academic libraries as well as within the reference publishing community. Librarians, publishers, and those studying library and information science are the book's primary audience, but others in the information industry, particularly those with an interest in reference, will find significant value here as well. [...] More than anything, this collection of essays, written by information professionals, offers readers an opportunity to think about the future of reference, to explore their own choices, and to act on the ideas that best fit the new generation of researchers they serve.
– Sue Polanka, Wright State University, USA
The editor of this collection, Sue Polanka, is to be commended for putting together a treasury of knowledge on subjects of interest to librarians in many settings: school libraries, large research libraries, college libraries, public libraries, special libraries, and archives. This book should be a required text in library science programs.[...]this book has a fine collection of chapters on a diversity of very relevant and timely topics for all kinds of librarians who have to deal with the changing world of e-reference, and it is a credit to the many, many hours put into it by its editor and contributors.
– Hope Leman, Journal of Electronic Resources Librarianship, USA