Innovative Perspectives on Public Administration in the Digital Age

Innovative Perspectives on Public Administration in the Digital Age

Aroon P. Manoharan (University of Massachusetts – Boston, USA) and James McQuiston (Kent State University, USA)
Release Date: May, 2018|Copyright: © 2018 |Pages: 332
ISBN13: 9781522559665|ISBN10: 1522559663|EISBN13: 9781522559672|DOI: 10.4018/978-1-5225-5966-5


As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and open government. Innovations in information technology and web technologies can facilitate these changes.

Innovative Perspectives on Public Administration in the Digital Age is a critical scholarly resource that examines the prevalence of e-government and the advancements of information systems to facilitate a government that is more open and accessible to citizens and businesses. Highlighting coverage on a broad range of topics such as online civic engagement, e-petition, and privacy and security, this publication is geared toward academicians, practitioners, and government officials seeking current and relevant research on the use of online and technological systems for the advancement of government and public policy.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Accessibility Issues
  • E-Petition
  • Electronic Voting
  • Online Civic Engagement
  • Online Political Activism
  • Privacy and Security
  • Web 2.0

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Aroon P. Manoharan is an Associate Professor in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts, Boston. He is also the Graduate Program Director in the Department of Public Policy and Public Affairs. His research interests include e-government, IT pedagogy, performance measurement and reporting, strategic planning, public management, government public relations, and comparative public administration. He received his Ph.D. from the School of Public Affairs and Administration, Rutgers University-Newark and MPA from Kansas State University. As Associate Director of the E-Governance Institute at Rutgers-Newark, he directed major initiatives including the Digital Governance in Municipalities Worldwide Surveys, and the U.S. States and Municipalities E-Governance Surveys.