AI and Machine Learning Applications in Supply Chains and Marketing

AI and Machine Learning Applications in Supply Chains and Marketing

Reason Masengu, Charles Tsikada, Jabulani Garwi
Pages: 300
DOI: 10.4018/979-8-3693-6760-5
ISBN13: 9798369367605|ISBN13 Softcover: 9798369367612|EISBN13: 9798369367629
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Description & Coverage
Description:

This book bridges the gap between theoretical knowledge and practical application of using AI and machine learning in marketing, and supply chain management. It targets graduate and postgraduate students seeking a deep understanding of how emerging technologies can revolutionize these fields, as well as professionals in industry looking to leverage AI and machine learning for competitive advantage. AI and ML can revolutionize marketing and supply chain management by transforming the way businesses operate. While AI simulates human intelligence in machines, ML enables systems to learn from data without explicit programming. These technologies have evolved over the years to leverage advancements in algorithms, computing power, and data availability. In marketing and supply chain management, AI and ML empower businesses to analyze consumer behaviour, personalize experiences, optimize advertising strategies, forecast demand, manage inventory, plan routes, and mitigate risks. Thus, businesses can enhance efficiency, accuracy, decision-making, customer engagement, and cost-effectiveness when integrating AI and ML in marketing and supply chain operations. This drives success in the dynamic marketplace.

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Editor/Author Biographies
Reason Masengu holds the position of Senior Lecturer of Marketing in the Department of Business Management at Middle East College, located in Muscat, Oman. In this role, he imparts knowledge in courses such as Global Marketing, Marketing Management, Digital Marketing, and other subjects pertaining to the business management domain. He undertakes various responsibilities, including student counseling, developing curricula, ensuring quality standards, and facilitating teaching and learning activities. Reason holds the distinction of being a Fellow of the Chartered Institute of Marketing, a Senior Member of the Marketers Association of Zimbabwe, and a Professional Member of the Australian Marketing Institute. As an ardent researcher in the fields of marketing, logistics, and supply management, he has acquired international exposure in administering research grants.
Jabulani Garwi is an academic researcher, diplomat, and development practitioner specialising in sustainable development and African rural studies. With a strong interdisciplinary background, he holds a Bachelor of Arts Honours degree in Economic History from the University of Zimbabwe, a Master of Arts degree in Development Studies from the Midlands State University, and a Doctor of Philosophy degree in Sustainable Agriculture from the University of the Free State, South Africa. Dr. Garwi's research spans various critical areas including rural development, livelihoods, poverty dynamics, agrarian systems, food security, and the interplay between climate change and agriculture. His expertise also extends to contract farming, a vital mechanism for connecting smallholder farmers to agribusinesses and improving their market access and resource availability. Through his academic work, Dr. Garwi has made contributions to the field, publishing scholarly articles, participating in international conferences, and engaging in policy dialogues with governmental and non-governmental stakeholders. His research offers valuable insights and evidence-based recommendations, informing decision-making, shaping policy frameworks, and facilitating effective interventions for inclusive and sustainable development in rural Africa. Dr. Garwi's commitment to bridging the gap between academia and practice is evident through his active involvement in diplomatic and development initiatives.
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